Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

SEVEN HABITS OF BORN ENTREPRENEURS

SEVEN HABITS OF BORN ENTREPRENEURS Some people are natural-born entrepreneurs. Find out if you are one of them. Some people are born to be entrepreneurs. There are many people who start their own businesses young and become successful early in life. Such people...

HOW TO DEAL WITH IMPOSSIBLE PEOPLE

HOW TO DEAL WITH IMPOSSIBLE PEOPLE I was emotionally affected by an impossible person this morning so I decided to write the following tips in how to deal with impossible people. RESIST THE URGE TO BE DEFENSIVE. You cannot win an argument with an aggressive or...

HOW TO MANAGE UP

HOW TO MANAGE UP Do you know how to ‘manage’ your boss? It is so important to know how and when to discuss important issues that affect you, your career, your glide-path, or anything else that requires your manager’s input, consideration or permission. There...

CODE OF DRESS

CODE OF DRESS For specific functions, there are specific dress codes one should adhere to in order to remain totally professional at all times. The dress code will be defined by the type of function taking place, but if you are uncertain about what is appropriate for...

Personal Boundaries

Personal boundaries are the guidelines you put in place regarding how you want to be treated by others and your expectations regarding their behaviour in your presence. Healthy reasonable boundaries can create mutually respectful relationships. Your response to...

EMPATHY

EMPATHY Empathy is the ability to be aware of, understand and to appreciate the feelings and thoughts of others. Empathy is the ability to be sensitive to what, how and why people feel and think the way they do. Being ‘empathic’ is the ability to ‘read’ other...

DO YOU NEED TO GET YOUR ACT TOGETHER?

DO YOU NEED TO GET YOUR ACT TOGETHER? Are you as organised as you should be? Do you know how to write accurate yearly, quarterly, monthly and/or weekly plans? What do you know about daily planning and time management? You may have staff who are well qualified but they...

TRIGGERS EXPLAINED

Being triggered means that an event or conversation triggered an old painful memory of a traumatic experience from the past. It can be someone shouting at you, lying to you, being mean, disrespectful, or perhaps rejecting or abandoning you. You may experience the same...

ASKING FOR WHAT YOU WANT

ASKING FOR WHAT YOU WANT People frequently don’t ask for what they want. Fear of rejection is often the reason for this. Believing that it is wrong to ask for anything or that we’re asking for too much can also prevent us from obtaining what we really need or want. A...

NETWORKING

NETWORKING Networking is an important way of marketing yourself, or your organisation and its products or services. Getting to know the right people and having the right contacts is essential for doing good business. There seems to be truth in the old saying: ‘it’s...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr