Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

AUTHENTICITY

AUTHENTICITY The dictionary defines authentic as: ‘genuine,’ ‘real,’ ‘trustworthy’ and ‘undisputedly credible.’ Wouldn’t it be wonderful to be viewed as genuine and real and therefore trustworthy and undisputedly credible? Being your authentic self means that you are...

HOW TO MANAGE UP

HOW TO MANAGE UP Do you know how to ‘manage’ your boss? It is so important to know how and when to discuss important issues that affect you, your career, your glide-path, or anything else that requires your manager’s input, consideration or permission. There...

GOOD NEWS FOR EMPLOYEES WHO EARN LESS THAN R18 673 PM!

The new annual earnings threshold under the Basic Conditions of Employment Act (BCEA), and the Employment Equity ACT (EEA) will be R224,080.48 per year (R18,673 per month) from 1 March 2022. It was R211,596.30 per year (approximately R17,633 per month). The BCEA and...

ACTIVE LISTENING

ACTIVE LISTENING Before expressing your feelings or point of view, be willing to listen—actively—to what another person is saying. Active listening means focusing on what your conversation partner is saying before stating your own position, opinion or needs. It...

SEVEN HABITS OF BORN ENTREPRENEURS

SEVEN HABITS OF BORN ENTREPRENEURS Some people are natural-born entrepreneurs. Find out if you are one of them. Some people are born to be entrepreneurs. There are many people who start their own businesses young and become successful early in life. Such people...

PARENTING: BE CONSISTENT

How would you feel if your boss consistently came down hard on you on a daily basis and never allowed you to make even small mistakes? What would it do to your emotional state and self-esteem? Be kind when things go wrong or when your child does something you don’t...

A NEW YOU

A NEW YOU It is that time of year again… We start thinking about New Year’s resolutions but we don’t really believe that we can achieve them because good things happen to other people… Take Deliberate Action The fact is that you can make your dreams come true. You...

FORGIVENESS

FORGIVENESS Take your power back from those who have hurt you. It is your birthright to be happy and to have inner peace. You may think that you want and are justified to hate or feel intense anger toward someone who has hurt you deeply enough to create these...

CRITICAL THINKING

Critical thinking is the objective gathering and analysis of facts to reach conclusions and form unbiased judgments. Critical thinking requires emotional intelligence, good communication skills, self-discipline, problem-solving and analytical skills, logic, patience,...

ARE EMPLOYERS OBLIGED TO PAY STAFF DURING LOAD-SHEDDING?

If the company’s employment contract stipulates working hours and the employees turn up for work, they must be paid, even during load-shedding. The employer may however structure shifts to coincide with load-shedding schedules and pay employees according to the shift...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr