Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

DECISION MAKING

DECISION-MAKING “You can assess the quality of your decision by the quality of life resulting from the decision” (Anon) No one makes the right decision every time, but by developing your decision-making skills, you can increase your success rate. We use...

CONFLICT SEEKERS

CONFLICT SEEKERS Do you work, live, or interact with someone who seems determined to engage you in some kind of conflict? Do you find yourself getting hooked into their drama and before you know it you are in a no-win situation? How does this happen and why? The...

HOW TO BUILD YOUR CHILDREN’S SELF-ESTEEM

“No-one can make you feel inferior without your consent.” (Eleanor Roosevelt, This is my Story, 1937) What is self-esteem? Self-esteem refers to the beliefs you hold about yourself and whether you like who you are. If you suffer from low self-esteem you probably hold...

INFLUENCING OTHERS

INFLUENCING OTHERS Having influence over people means that you have the ability to gain support for your opinions, views, ideas, thoughts, beliefs, goals and objectives by using language to persuade people to buy into your way of thinking. If you make an effort to...

HOW TO DEAL WITH ABSENTEEISM

HOW TO DEAL WITH ABSENTEEISM 10% of employees account for 50 per cent or more of total absenteeism. Employees who continuously let the team down by not turning up for work can cause real problems for management – they are high-maintenance employees. Here’s how...

COMMUNICATE WITH YOUR CHILD

Explain why you say no. Don’t say: “Because I said so!” They want and deserve an explanation. Explaining to your child why you want them to do something, or why you don’t want them to do something, explains the value of it. Once your child understands your reason,...

ACKNOWLEDGE YOUR WEAKNESSES AS A PARENT

Acknowledge your weaknesses and shortcomings as an imperfect parent and resolve to work on it. You don’t have all the answers and you won’t always get it right, but you can do better every time something goes wrong. Learn from your mistakes and fix it. Do better next...

ARE EMPLOYERS OBLIGED TO PAY STAFF DURING LOAD-SHEDDING?

If the company’s employment contract stipulates working hours and the employees turn up for work, they must be paid, even during load-shedding. The employer may however structure shifts to coincide with load-shedding schedules and pay employees according to the shift...

TOXIC RELATIONSHIPS

TOXIC RELATIONSHIPS The ‘toxicity’ referred to in the term ‘toxic relationship’ refers to, not only the behaviours such as name-calling, physical, emotional, sexual and mental abuse, lies, stealing, etc., but it also refers to the consequences of these behaviours –...

CARING AND COMPASSION

CARING AND COMPASSION People who are placed in positions of authority—especially people in management positions in organisations—may sometimes show a lack of compassion toward other people, because they may be experiencing a subconscious feeling of superiority and...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr