Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

SELF-SABOTAGE

SELF-SABOTAGE ‘Before you can empower the reality of being fulfilled and complete, you have to stop empowering the reality that you are not …’ (Anonymous) If you have the desire, skill and knowledge to achieve something but you are not achieving it, you are probably...

COERCIVE CONTROL

Some forms of domestic violence include physical, verbal, emotional, financial and/or sexual abuse. Coercive control is a form of oppressive bullying using fear and isolation to control. The abuser would limit or prevent access to money and transport, their partner’s...

CRITICAL THINKING

Critical thinking is the objective gathering and analysis of facts to reach conclusions and form unbiased judgments. Critical thinking requires emotional intelligence, good communication skills, self-discipline, problem-solving and analytical skills, logic, patience,...

PROFESSIONALISM WHEN INTERVIEWING FOR JOBS

PROFESSIONALISM WHEN INTERVIEWING FOR JOBS I would like to discuss your behaviour when interviewed, today - not your CV or your qualifications and experience. Your behaviour (everything you say and do, including your body language) will be scrutinised from the...

HOW TO DEVELOP YOUR CHILD’S SELF-ESTEEM

BUILDING LASTING RELATIONSHIPS

BUILDING LASTING RELATIONSHIPS Building lasting, successful relationships is one of the most important roles of anyone’s life. Every organisation and all business depends on relationships—internal (with the people you work with) and external (with customers, service...

FEEDBACK

FEEDBACK Feedback is reporting on the development or progress of work flow, decisions, requests, problems, deliveries, meetings, answers, queries, outstanding work, movements of people or products, and so on. There is, in general, a serious lack of...

HOW TO DEAL WITH A TOXIC PERSON

HOW TO DEAL WITH A TOXIC PERSON What Is Toxic Behaviour? A toxic person is an angry, hurt (and often bitter) individual who has low emotional intelligence and doesn’t know how to, or doesn’t want to, take responsibility for their pain, feelings, needs, expectations,...

NEW LAW TO SEVERELY RESTRICT THE HIRING OF FOREIGN WORKERS IN SA

You will not be able to employ a foreign worker unless they have a work visa, a temporary asylum document, or permanent asylum which can take many years to obtain. The Gauteng government is going to use employment quotas (limits) on businesses as to the number of...

Personal Boundaries

Personal boundaries are the guidelines you put in place regarding how you want to be treated by others and your expectations regarding their behaviour in your presence. Healthy reasonable boundaries can create mutually respectful relationships. Your response to...

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr